Busey Bank warns residents of phone scam

By WEEK Producer

Busey Bank warns residents of phone scam

October 23, 2013 Updated Oct 23, 2013 at 3:43 PM CDT

PEORIA, Ill. – Busey Bank is warning central Illinois residents about an ongoing scam.

Busey officials said they have received numerous reports of customers and non-customers receiving automated phone calls stating their debit cards need to be reactivated or that there is a billing issue.

Additionally, many are reporting text messages reading ‘BuseyB Important Message:’ and requesting a return call to an unfamiliar area code.

According to Busey, a large number of residents received these calls on October 16 and October 23.

The calls and texts are a scam. Anyone who receives one should not respond, simply hang up or delete the text.

Busey said they will never contact a customer and request personal information. If you have provided personal information to a caller, please contact your bank immediately to have your card deactivated.

Tips to Avoid Being Scammed:
- NEVER share your username or password with anyone
- ALWAYS be aware of your surroundings
- Reputable companies will NEVER ask you for your username or password

If you have any questions, please contact your nearest Busey branch.