Scammers use Ameren name to dupe customers into paying bogus bills

By WEEK Producer

January 28, 2014 Updated Jan 28, 2014 at 8:23 PM CDT

ILLINOIS – Ameren Illinois is warning customers about a rash of nationwide scams.

The company says they have received reports of scammers using the Ameren name to dupe people into paying bogus energy bills.

The scammers are sending spoofed emails that appear to be requests from Ameren asking recipients to pay unpaid utility bills. The customers are then asked to open an attached, which is actually a virus.

Ameren officials say they have received calls from several states including Illinois.

"If anyone receives this type of email, they should not open any attachments, and should delete the email message immediately,” said Tim Reagan, director of Security at Ameren.

Reagan added that unless specific information has been requested by a customer, Ameren does not include attachments in its customer emails.

Customers with concerns about their accounts should call Ameren Illinois at 1-800-755-5000.