WOODFORD COUNTY, Ill. -- The call center at the Woodford County Emergency Management Agency has been surprisingly quiet.
"I think people are hesitant to call in and I'm not sure why," said Bob Nix, the coordinator of the Woodford County Emergency Management Agency. "Either they don't want the government to know or they don't understand that this is a preliminary survey and without it we may not get the aid."
Nix says they've only received about 100 calls from residents and business owners with flood damage since the call center went live on Monday. And he's urging people with even minor damage to report it.
"If someone doesn't have much damage, and yet its damage, they help other people when we compile everything. So its important that everyone call in the right flood damage," explained Nix.
One example of significant flood damage is at the American Legion hall in Roanoke. The mud line from the flood is just below the upper pane of glass on the hall's windows. Its possible the building will have to be torn down.
Roanoke resident Lloyd DeGiovanni had three inches of mud in his basement and estimates it will cost $20,000 to rebuild his foundation.
Federal assistance would be a big help.
"I think the people in this town probably will get assistance," said DeGiovanni. "(But) everything you do with the government always takes a while."
Until then, Lloyd will spend his nights sleeping at an El Paso motel and his days cleaning up the damage.