Postal Service warns customers of bogus change-of-address websites

By WEEK Producer

Postal Service warns customers of bogus change-of-address websites

July 12, 2013 Updated Jul 12, 2013 at 11:03 AM CDT

The U.S. Postal Service is warning customers to steer clear of non-postal websites that offer change-of-address services for a fee.

Post Office officials say some customers have paid up to $30 on change-of-address websites that claim to be linked to with the Postal Service.

In some cases the changes are never made.

Central Illinois District Manager Peter Allen says the Postal Service is not affiliated with the businesses that own these sites and that USPS offers three ways for customers to submit change-of-address orders.

1. Online at

2. The Movers Guide, available at all Post Offices

3. The Call Center at 1-800-ASK-USPS

USPS charges $1 for identity verification to process requests filed online. Any customers who are charged more than $1 are using a non-postal site.

If you believe you are a victim of a mail crime, report it to the Postal Inspection Service at 1-877-876-2445.

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