Tornado places insurance representative on the other side of the claim

By Alyssa Donovan

November 25, 2013 Updated Nov 26, 2013 at 12:41 PM CDT

WASHINGTON, Ill.-- Hundreds of insurance agents are now in Central Illinois assessing tornado damage on client's homes.

However for one Country Financial representative the past week has been spent on the other side of the claim.

"My work phone beeped and it said Tazewell County tornado warning,” said Cory Uftring.

Cory and his wife Angie grabbed their two kids and headed for the basement.

"We just sat under the table and held each other close and prayed,” Angie said.

Their home was hit hard and as an insurance claim adjuster Cory knew exactly what was in store.

"I've been places that have been hit before for work. It's a feel good part of it. I mean you show up to people's house and your there to take care of them and they appreciate that. You get the people hugging you. Now were on the other side and the agent is hugging us when he was adjusting our house,” said Cory.

The damage to their home is about $180,000 not including personal property.

Cory has advised his neighbors to keep track of belongings lost and protect what's left.

"Personal property is the hardest because you have to sit there and list it all. But that's what you have insurance for,” he said.

Cory had been off work to clear out his home and get his family situated. They are staying in a duplex that is owned by a family friend.

"Our kids have made it clear that this is just 'house' and that is home,” said Cory.

On Monday, he was back to work.

"My territory that I normally cover was hit. So I have to flip back to the other side now,” he said.

He said being on the other side changes everything.

"Now to be able to do the same thing but say it'll be okay, I've been through it, you'll be alright,” he said.

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