New app aims to alleviate Peoria's pothole problem

By WEEK Producer

February 28, 2014 Updated Feb 28, 2014 at 11:40 AM CDT

PEORIA, Ill. -- Can a pothole be fixed by a mobile app? In Peoria it can.

They are unavoidable and they are everywhere. It seems like there are more potholes than ever this winter and they are certainly causing a lot of damage to cars.

"Tires, a lot of damaged tires, broken rims, broken suspension components. Quite a bit of that," said Brett Beachler of Beachler's Servicenter.

Keeping up with potholes is a constant battle for public works departments but in Peoria they've got some help. A new mobile app called Peoria Cares uReport allows people to report nuisances like graffiti, a street light that's out and potholes.

"What it does is it generates an e-mail to the public works department and they put it on their list," said Assistant City Manager Chris Setti. "What's helpful about this is that the more people we get reporting these, we can be a lot more efficient, we can plan our routes."

The app was developed by a local software company and can be used on iPhones and iPads. It's available free in the iTunes store and a version for Android is also in the works.

"The way you do it is you hit new report and it lists all of the different categories," Setti said. "For potholes, you'd go to streets, parking and traffic, and there's a list of all the different things you can report but you scroll down to potholes and street repair."

From there you can file the location of the pothole and even attach a picture if you have one. Setti said the app is already helping identify trouble spots and speeding up the repair process.

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